Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-10 business days. 

Shipments do not get processed on Sundays. Customers should expect a little delay in delivery in case the store is getting high amount of orders. Feel free to call or whatsapp at +91-9166219606 or mail at support@daantwale.com if you want to know anything about your order.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
Free Shipping (On Selected Products)	1-7 business days	Free
Standard or COD Shipping	1-10 business days	Depends on product's weight
Express Shipping	1-7 business days	Depending on product's weight

*Delivery delays may occur.

Shipment confirmation and order tracking

You’ll receive a shipment confirmation and tracking link once your order get processed.

Customs, duties, and taxes

Shipping rated are inclusive of all taxes.

Damages

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Don't accept broken sealed package but if you received your order damaged inside, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Please try to make a proper unboxing video before opening you order package. Daant Wale is not responsible for damaged goods unless you have a proof like a recorded video.

International Shipping Policy

We do not ship to outside India.

Returns Policy

Your 100% satisfaction is important for us. We offer a 10-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 10-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email sales@daantwale.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

 

For more information mail at support@daantwale.com